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"Media Use during Conflicts: Information Seeking Gratifications and Efficacy during 2012 Mexican Elections.", Government Information Quarterly, vol. TBD, no. TBD, in press, In Press.
"Between a Rock and a Cell Phone: Communication and Information Technology Use During the Egyptian Uprising", 9th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2012), Vancouver, Canada, Apr 22-25, 2012.
"Social Media Use by Government: From the Routine to the Critical", 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times (dg.o 2011), College Park, Maryland, ACM Press, New York, NY, pp. 121-130, June 12-15, 2011.
"Cell Phone Use with Social Ties during Crises: The case of the Virginia Tech tragedy", 7th International Conference on Information Systems for Crisis Response and Management (ISCRAM), Seattle, WA, 2010.
"The Expectation of Connectedness and Cell Phone Use in Crises", Journal of Emergency Management, 2010.