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"Social Media Use by Government: From the Routine to the Critical",
12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times (dg.o 2011), College Park, Maryland, ACM Press, New York, NY, pp. 121-130, June 12-15, 2011.
"Expectation of Connectedness and Cell Phone Use in Crisis",
6th International Conference on Information Systems for Crisis Response and Management, Göteborg, Sweden, 05/2009.
"Rethinking local conversations on the web",
Online Deliberation: Design, Research and Practice, Palo Alto, CSCL, 2009.
"Toward a Virtual Town Square in the Era of Web 2.0",
Handbook of Internet Research, Surrey, UK, Springer, 2009.
"Net Gains in Political Participation: Secondary effects of the Internet on community",
Information, Communication and Society, vol. 11, no. 7, 10/2008.
"Deliberation in the Wild: A Visualization Tool for Blog Discovery and Citizen-to-Citizen Participation",
9th Annual International Conference on Digital Government Research, Montreal, Canada, ACM Press, pp. 143-152, 05/2008.
"Net Gains in Political Participation: Secondary effects of the Internet on community",
Information, Communication & Society, vol. 11, no. 7, 2008.
"Toward a Virtual Town Square in the Era of Web 2.0",
Handbook of Internet Research., Surrey, UK: , Springer., 2008.
Models of Government Blogging: Design Trade-offs in civic engagement,
, East Lansing, MI,, Surrey, UK: Springer, June 28-30, 2007.
"Refashioning our Interaction with Space",
In Workshop on Mobile Spatial Interaction (part of CHI 2007) , San Jose CA,, 05/2007.
"Toward a model of political participation among young adults: the role of local groups and ICT use",
ICEGOV '07, Macao, China, , pp. pp. 205-212., 2007.
VizBlog: a discovery tool for the blogosphere,
, Philadelphia, Pennsylvania, Digital Government Research Center, pp. 314-315, 2007.
"When Opinion Leaders Blog: New forms of citizen interaction",
7th Annual Digital Government Conference, San Diego, California., 05/2006.
Modeling online participation in local governance,
, New York, NY, USA, ACM Press, pp. 408-409, 2006.
When opinion leaders blog: new forms of citizen interaction,
, New York, NY, USA, ACM Press, pp. 79-88, 2006.
Modeling online participation in local governance,
: Digital Government Research Center, pp. 63–64, 2005.
"Managing the Evolution of a Virtual School",
Community Networks: Lessons from Blacksburg, Virginia: Reading MA: Artech House, pp. 89-116, 1997.
