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"Social Media Use by Government From the Routine to the Critical", Government Information Quarterly, vol. 29(4), pp. 480-491, 10/2012.
"Microblogging in Crisis Situations: Mass Protests in Iran, Tunisia, Egypt", Workshop on Transnational HCI, Conference on Human Factors in Computing Systems (CHI 2011), Vancouver, Canada, May 7-12, 2011.
"Integrating Computational Thinking Into Information Systems and Other Curricula", AIS SIGED IAIM: International Conference on Informatics Education and Research, St. Louis, Missouri, 2010.
"LIKES: Educating the Next Generation of Knowledge Society Builders", Proc. 15th Americas Conference on Information Systems, AMCIS 2009, San Francisco CA, 08/2009.