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Pyla, P. S., H. R. Hartson, J. D. Arthur, T. L. Smith-Jackson, and M. A. Perez-Quinones, "Evaluating Ripple: Experiences from a Cross Pollinated SE-UE Study", Computer/Human Interaction Conference (CHI 2007); Workshop: Increasing the Impact of Usability Work in Software Development, San Jose, CA, April 2007.